Returns & Exchanges
At Something Went Wrong, we believe perfection is overrated, but your satisfaction isn't; if your fashion choice didn't quite hit the mark, we offer a 30-day window for returns and exchanges. Ensure all items are in their original condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the unworn apparel in its original packaging and include the packing slip provided in your digital return confirmation.
Attach the Label
Download and print the prepaid shipping label from your email, then affix it clearly to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing